Director of Operations

We are looking for savvy, entrepreneurially-spirited people to come to join our team. Primary's mission is "You work best when you feel great" and we want everyone on our team at Primary to have what they need to feel their best, so we encourage everyone to take advantage of the wellness opportunities we offer, such as meditation, yoga and fitness classes. So who is our next star? We are seeking a Director of Operations to ensure the team is delivering on the Primary promise throughout all locations. This position will report directly to the CEO. This is a unique opportunity for a self-motivated person. You seek a challenging and varied role—and want to grow personally. This role requires you to master three key focus areas: 

#1 CEO’s Right Hand

You are high energy, passionate & polished. As your primary focus area, you will step in for the CEO when she cannot be in two places at once and report back to her. You will also advise on business operations strategies, present a business case and implement the change as needed. You will act as a sounding board for the CEO’s ideas and research them for viability. You will also oversee the execution of marketing to support business growth as well as oversee the financial reporting through managing our accounting provider. Lastly, you will lead the recruitment of all Primary employees under the executive level.   


#2 Systems/Data

You are a ruthless implementer. You will ensure that reporting is accurate and processes are efficient by identifying opportunities for system workflow improvements, implementing new systems, and driving change management. You will ensure that the CEO has accurate and up to date information when she needs it by overseeing all business reporting. You will also implement and manage the Member Request System and our CRM. 

#3 Facilities Management

You are results focused. You will make sure that all locations are running efficiently for the members by providing reports to management, overseeing the upkeep of aesthetic, and identifying providers. You will keep a pulse on all locations and working closely with the General Manager and vendors of each site to deliver the Primary promise to members.


The boxes you must tick:

  • Ruthless implementer 

  • Highly self-motivated 

  • System builder 

  • Experience working with a CEO  

  • Experience with financial reporting 

  • Results focused 

  • Resourceful and born to serve 

  • High energy, passionate & polished 

  • Data-driven 

  • Detail oriented 

  • Excited to be a part of a growing company with big dreams! 


  • Collaborative and entrepreneurial environment for enhanced learning and on-job training in a variety of areas

  • Competitive compensation

  • Competitive benefits (medical, dental, vision)

  • Employee discount at the on-site cafe

  • Unlimited use of on-site fitness studio classes

  • Unlimited vacation days

Sound like a fit? 

The next step is to learn more about us at and through our social media @liveprimary. If you’re interested in applying, please send us a cover letter or video explaining why we should meet with you. Attach your resume and send to, with the subject line “Director of Operations”.


We look forward to hearing from you!