Primary is an innovative co-working and dedicated office space designed around the belief that you do your best work when you feel your best. We are building on the success of our first location in the Financial District and embarking on an exciting expansion that includes a second location on 30th St. We are looking for savvy, entrepreneurially-spirited people to come join our team.

General Manager (GM)

The GM oversees all aspects of community management, day-to-day operations, hospitality, site personnel, and facilities management.

Community Management:

  • Embody and exemplify Primary’s core values of love, joy, excellence, wellbeing, honor, respect, integrity, and passion

  • Oversee membership services including (though not limited to): in-house cafe, fitness studio, member programming, and front desk (concierge) service

  • Facilitate member connections through introductions and in-house events

  • Proactively troubleshoot and address member-related concerns and manage member expectations

  • Develop relationships with members and connect them with Primary resources that can help them achieve their business, wellness-related, and personal goals

  • Collaborate on and recommend best practices across the organization

Operations:

  • Create and deliver operational reports, onsite P&L, and surveys analyzing day-to-day operations and performance

  • Design and implement office policies by establishing standards and procedures; measuring results against standards and making necessary adjustments

  • Maintain a level of uncompromising service, cleanliness, and aesthetics

  • Manage purchasing and inventory for all onsite operations including cafe, studio, and day-to-day facility maintenance

  • Supervising, mentoring, training, and coaching our Primary team including luminaries, baristas, and cleaning & maintenance staff

Qualifications:

  • Supply management

  • P&L creation and reporting

  • Budgeting: tracking expenses

  • Inventory control

  • Reporting skills

  • Love for people

  • Exceptional communication skills

  • Highly self-managed

  • Meticulous attention to detail

  • Proficient technical skills

  • Experience supervising others

  • Excellent time management skills

 

Please submit cover letter and resume to [email protected]